Upon having successfully registered online for a Canon cash back promotion, you will be sent a confirmation email of your application containing both your reference number and personalised log-in details for a website on which you can check the status of your claim and its progress to payment.
If you have registered any incorrect information, you will also be sent an email informing you of the information still required. Logging into your account is the easiest and quickest way to provide us with any missing information.
For in-store purchases Canon requires a copy of your receipt showing payment and the necessary product serial number information.
For online purchases Canon requires a copy of your order payment confirmation and the necessary product serial number information as well as information on shop and product.
The serial number is located on the body of your Canon product. To help you find your serial number please visit our serial number guide. Please DO NOT confuse the serial number with the EAN/Barcode. The photo below represents the EAN/Barcode, which usually resides on the side of the product box, this is NOT the product serial number that you are required to submit to validate your claim.
You need to use the same e-mail address for registration of your camera and any of the lenses purchased from the promotional list.
This way your purchase will be recognised and linked to your purchase of the lens.
Participants shall be solely responsible for paying any taxes that they are required to pay by law and Canon shall not be responsible or liable toward Participants for any damage, losses or expenses incurred by Participants due to lack of or delay of such tax payments.
Also, Canon cannot advise on any of tax return procedures. Please check with your local tax authorities.
Canon will transfer exact amount of cashback in local currency as advertised, however Canon cannot be held liable for occurring banking costs. In case the recipient’s bank charges extra fees/commission for it, that has to be borne by the consumer.